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› HP OMEN 15-en1507na Gaming Laptop Screen Flickering Issue (15.6" AMD Ryzen 7, RTX 30

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HP OMEN 15-en1507na Gaming Laptop Screen Flickering Issue (15.6" AMD Ryzen 7, RTX 30
RustyOx Offline
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Posts: 328
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#1
21-08-2021, 10:50 AM (This post was last modified: 23-08-2021, 09:22 PM by RustyOx.)
Laptop: HP OMEN 15-en1507na 15.6" Gaming Laptop - AMD Ryzen 7, RTX 3060, 512 GB SSD



Screen: 39.6 cm (15.6") diagonal, QHD (2560 x 1440), 165 Hz, 3 ms response time, IPS, micro-edge, anti-glare, 300 nits, 100% DCI-P3

Laptop: HP OMEN 15-en1507na 15.6" Gaming Laptop - AMD Ryzen 7, RTX 3060, 512 GB SSD
Screen: 39.6 cm (15.6") diagonal, QHD (2560 x 1440), 165 Hz, 3 ms response time, IPS, micro-edge, anti-glare, 300 nits, 100% DCI-P3

The HP OMEN 15-en1507na laptop was bought from Currys & PC World, but this is not the seller's faulty, in fact the Currys is offerring a good service.
The laptop costs me £1047. The original price is £1299, and there is a discount of £100 and an extra £153 trade-in discount with trade-in of my old tablet.

I had this screen flickering issue 3 times with in a week from new, their lots of horizontal or vertical white lines acrossing the screen as shown in the photo or video . The laptop is on the way back to seller via DPD UK, I shall receive a replacement soon.



I quite like the laptop performance and the screen (2560x1440, 300nit), Gaming performance is also quite good, the cpu utilization is usually very low on gaming. The CPU utilization is less than 20% in my case. The laptop keyboard area is not very hot during gaming(I have an external keyboard). 



Only small issue is there are slight none-wind fan noise when fan speed is low. When fan speed is high, the none-wind fan noise is gone, only pure wind noise remain. As my old laptop (HP Probook) is also making lots noise, so these slight none-regular fan noise doesn't bother me.





Overall, I like the laptop. 




If you are facing same or similar screen flickering issue, please message below or on my youtube channel.

Here is the link of the product:
    https://tidd.ly/384LWik  (short affiliate link to Currys & PCWorld website)

Here is the thread in my website:
    https://rusty-ox.swavesey.org/showthread.php?tid=3566

Here is the specs on HP's website:
    https://support.hp.com/gb-en/document/c07649960








Video on Youtube:





Youtube link: https://youtu.be/85Z9UwWkVEg



Some people reported update AMD driver fixed the issue on some laptop, we did check the AMD driver in windows 10 update, it is already the latest one on this laptop. But we didn't try to download the AMD driver directly from the AMD website. My laptop has been returned to Currys & PC World, maybe you can try and let me know if it is fixed.





Here are some useful link for further reading:
  • How to Stop Laptop Screen Flickering on HP.com:
    https://www.hp.com/us-en/shop/tech-takes...flickering
  • Screen flickering (solved) on HP.com
    https://h30434.www3.hp.com/t5/Notebook-V...-p/6465833
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RustyOx Offline
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Posts: 328
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Points: 5,328.74
#2
01-09-2021, 11:25 AM (This post was last modified: 04-09-2021, 10:48 AM by RustyOx.)
I received the second laptop from Currys on 24/Aug. The first thing I did is to install the latest AMD and Nvidia driver from the AMD and Nvidia website, not from the HP website. Having been play with it for nearly one week, so far I haven't see the screen flickering issue. So the AMD and Nvidia driver from the chip manufacture website may fix the screen flickering issue.
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